sandibetTerms of Use

When you open an account on sandibet, you agree to our terms of use, which govern how we operate our platform and how you interact with it. We set out these terms to establish clear expectations around account eligibility, deposit and withdrawal mechanics, dispute resolution, and jurisdiction restrictions. Our terms apply to all users accessing sandibet services, whether through web browser, mobile app, or any other interface.

We at sandibet operate under jurisdiction-restricted access. Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's law.

This page outlines the key terms that govern your use of sandibet. If you have questions about any term or how it applies to your account, our support team responds in English and Indonesian during all operating hours.

Account opening and eligibility on sandibet

To open an account on sandibet, you must provide a valid email address, create a password, and select a deposit method. We require identity verification (KYC) before your first withdrawal. KYC involves uploading a national ID, proof of address, and in some cases proof of deposit source. We process KYC documents within standard business windows; most verifications complete within one business day.

You represent that you are of legal age in your jurisdiction and that you are not prohibited by law from using our services. We reserve the right to suspend or close any account that violates our terms or applicable law. If we close your account, we return any remaining balance to your registered payment method, subject to verification.

Deposits and payment methods on sandibet

We accept deposits through QRIS, e-wallet, mobile banking, local payment, online payment, e-wallet, and virtual accounts from mobile banking, local payment, online payment, and e-wallet. Deposit minimums and maximums vary by payment method. We display these limits before you confirm a deposit. Deposits are non-refundable once processed, except where required by law.

We do not charge deposit fees. Your deposit clears to your account balance immediately upon successful payment confirmation. If a deposit fails, your funds are returned to your payment method by the provider; we do not hold failed deposits.

Withdrawals and processing on sandibet

You may withdraw your account balance at any time, subject to KYC completion. Withdrawals process to your registered payment method. We do not charge withdrawal fees. Processing time depends on your bank and the day of the week. Most withdrawals complete by the next business day; holiday windows (Idul Fitri, Idul Adha, Imlek) and weekends may extend processing slightly.

We reserve the right to verify withdrawal requests if we detect unusual activity or if required by law. Verification may delay processing by one to two business days. If a withdrawal is delayed or disputed, our support team investigates and responds within standard business windows.

• Minimum withdrawal: We set a minimum withdrawal amount per payment method. E-wallet withdrawals typically have lower minimums than bank transfers.
• Account balance holds: If your account is under investigation or subject to a dispute, we may place a temporary hold on withdrawals pending resolution.
• Refusal of withdrawal: We may refuse a withdrawal if we reasonably believe it violates our terms or applicable law. In such cases, we notify you and hold your balance pending resolution.

Bonus terms and promotional offers on sandibet

We may offer promotional bonuses or deposit matches from time to time. Any bonus is subject to specific terms, which we display at the time of offer. Bonuses typically carry wagering requirements—a multiplier applied to the bonus amount that you must play through before withdrawing bonus funds. We enforce these requirements strictly and do not waive them except where required by law.

Bonuses are non-transferable and may expire if not used within a specified window. We reserve the right to cancel or modify bonus offers at any time. If you breach bonus terms, we may forfeit the bonus and any winnings derived from it.

Our sandibet policy on disputes and account security

If you believe an error has occurred on your account—such as an incorrect settlement, a missing deposit, or an unauthorized transaction—contact our support team immediately. We investigate disputes within standard business windows and respond with findings. If we determine an error occurred, we correct your account balance accordingly.

Jurisdiction and applicable law

Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's law. We make no representation that our services are legal in any particular jurisdiction.

These terms are governed by the laws of the jurisdiction in which sandibet operates. Any dispute arising from these terms or your use of sandibet shall be resolved through our internal dispute resolution process. If internal resolution fails, disputes may be escalated to arbitration or court proceedings as permitted by applicable law.

Limitation of liability and indemnification

We provide sandibet on an "as-is" basis. We do not warrant that our platform is error-free, uninterrupted, or free from malware. To the extent permitted by law, we disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose.

We are not liable for indirect, incidental, or consequential damages arising from your use of sandibet, including loss of profits or data. Our total liability to you for any claim shall not exceed the amount you have deposited on sandibet in the twelve months preceding the claim.

You agree to indemnify and hold harmless sandibet, our officers, and our employees from any claim, loss, or damage arising from your use of our platform or your breach of these terms.

Changes to our sandibet terms

We may modify these terms at any time. We notify users of material changes via email or in-app notification. Your continued use of sandibet after notification constitutes acceptance of the modified terms. If you do not accept a modification, you may close your account and request a withdrawal of your balance.

Final notes on sandibet terms

These terms establish the foundation for your use of sandibet. We enforce them consistently and fairly. If you have questions about any term or how it applies to your account, our support team is available in English and Indonesian. We also maintain a privacy policy that describes how we handle your personal data, and a legal notice that outlines our regulatory position.

By using sandibet, you acknowledge that you have read, understood, and agree to be bound by these terms. Our services are available only where local law permits. If you do not agree to these terms, do not use sandibet.